Return and Refund Policy

At Doc Knight MD, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a 30-day return policy on most products. If you wish to return a product

please follow these steps:

  • Contact our customer service team at support@docknightmd.com to request a return authorization number (RA#).
  • Once you receive your RA#, please ship the product back to us in its original packaging, including all accessories and documentation.
  • Please include a copy of your original order receipt with the returned product.
  • Upon receipt of the returned product, we will inspect it to ensure that it meets our return policy criteria.
  • If the returned product meets our return policy criteria, we will issue a refund to your original form of payment within 7-10 business days.

Please note that we do not refund shipping charges and that you are responsible for the cost of shipping the product back to us.

Exceptions:

The following products are non-returnable and non-refundable:

    • Products that have been opened or used
    • Products that are not in their original packaging, including all accessories and documentation
    • Products that have been damaged due to misuse, neglect, or improper handling
    • Products that have been tampered with or altered in any way

Please contact our customer service team if you have any questions or concerns about our return policy.