Return and Refund Policy
At Doc Knight MD, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a 30-day return policy on most products. If you wish to return a product
please follow these steps:
- Contact our customer service team at firstname.lastname@example.org to request a return authorization number (RA#).
- Once you receive your RA#, please ship the product back to us in its original packaging, including all accessories and documentation.
- Please include a copy of your original order receipt with the returned product.
- Upon receipt of the returned product, we will inspect it to ensure that it meets our return policy criteria.
- If the returned product meets our return policy criteria, we will issue a refund to your original form of payment within 7-10 business days.
Please note that we do not refund shipping charges and that you are responsible for the cost of shipping the product back to us.
The following products are non-returnable and non-refundable:
- Products that have been opened or used
- Products that are not in their original packaging, including all accessories and documentation
- Products that have been damaged due to misuse, neglect, or improper handling
- Products that have been tampered with or altered in any way
Please contact our customer service team if you have any questions or concerns about our return policy.